Workspace:
At a cafe, behind the counter.
Tools:
- Coffee Bean Grinder
- Portafilter
- Distributor
- Automatic Tamper
- Espresso Machine
- Milk Jug
- Steam Wand
Process:
Step 1. Grind the coffee beans and place them in the portafilter
Step 2. Use the distributor to evenly distribute the coffee grinds
Step 3. Use the automatic tamper machine to densely pack the coffee grinds together
Step 4. Put the portafilter in the espresso machine and make coffee
Step 5. Pour some milk in the milk jug and use the steam wand to froth it
Step 6. Pour frothed milk into cup of coffee and make designs if desired
Pain Point:
Most of the process is automated, like with the espresso machine. However, there was one main difficulty, which was to froth the milk correctly – which will be to ensure that the bubbles formed are small bubbles to ensure better integration with the coffee. Furthermore, the steam wand is extremely hot, so one has to practice caution.